Licensed IT infrastructure, POS systems, merchant services, and smart business technology — empowering small businesses across New York and New Jersey since 2007.
From payment processing to complete IT infrastructure, we deliver end-to-end technology solutions built for small businesses.
Advanced Point-of-Sale solutions with real-time analytics, inventory management, and seamless payment integration.
Latest payment terminals from PAX, Clover, and DejaVoo — fast, secure, and reliable transaction processing.
Cloud-based ERP system for retail management — sales tracking, inventory control, and business intelligence.
QR code-based contactless ordering system — streamline operations and enhance customer experience.
HD surveillance systems with remote monitoring, motion detection, and cloud storage backup.
Complete network infrastructure — routers, switches, cabling, and IT support for maximum uptime.
Business VoIP and traditional phone systems — multi-line, auto-attendant, and call management.
Competitive payment processing rates, next-day funding, and dedicated merchant account support.
Accept every way your customers want to pay. We set up and manage all payment technologies for your business.
EMV chip, Apple Pay, Google Pay, Samsung Pay — tap-to-pay with the latest terminals.
Accept payments online or over the phone with secure virtual terminal and payment gateway.
Accept EBT cards for SNAP benefits at your retail location with full compliance.
Electronic check processing for easy accessibility and faster settlement.
Save on processing fees with our Cash Discount program — the smart way to accept payments.
Custom branded gift cards and loyalty programs to build customer retention.
Still paying too much for credit card processing? Our Cash Discount program is becoming the new standard to accept payments — start saving today.
Increase your profit margins by passing credit card processing fees back to card-paying customers. Save thousands of dollars every year.
We guarantee your business adopts the correct rules and regulations behind using a Cash Discount Program — fully compliant and hassle-free.
Make your payment processing easier to understand so you can focus on the core elements of your business. Simple, transparent, and effective.
ECOM SUPPORT has always been committed to building long-term relationships with our partners, offering transparent services and guaranteed lowest rates.
Founded with a mission to deliver expert on-site IT services — server setup, computer repair, and hands-on technical support for businesses, retailers, and individual clients in New York City.
Expanded into POS systems, payment processing, and merchant services — becoming a comprehensive business solutions provider serving retail stores and restaurants across NYC and NJ.
Launched proprietary Shop-ERP software and Smart Order systems — pioneering integrated business technology solutions that combine POS, inventory, and employee management in one platform.
A true one-stop solution integrating computers, networks, POS & payment systems, security cameras, audio systems, phone systems, Shop-ERP, credit card terminals, ATMs, and fully integrated point-of-sale systems — serving 500+ businesses across the tri-state area.
IT low voltage install and repair license certified in New York State.
Serving businesses across Manhattan, Brooklyn, Queens, and New Jersey.
Round-the-clock technical support to keep your business running smoothly.
From consultation to installation and maintenance — all under one roof.
We partner with industry-leading brands to deliver the best hardware and software solutions for your business.
Payment Processing Network
Leverage cutting-edge technology to transform your business operations.
Manage your entire business from one powerful dashboard. Real-time sales tracking, automated inventory alerts, employee management, and comprehensive reporting.
The unified ordering platform for cafés, restaurants, delis, and grocery stores.
Manage all your suppliers, orders, deliveries, and invoices — web portal or Android app.
The all-in-one supply management platform for bakeries, food suppliers, and ingredient distributors.
From order intake to delivery & billing — run your entire supply chain from one Android app.
Purpose-built for nail salons, hair salons, barber shops, and spas. Manage scheduling, attendance, payroll, and customers — all from one Android tablet.
"We had a wonderful experience working with the ECOM team. They were thorough with all our POS setup needs. Their technical knowledge was apparent from start to finish. They've helped us upgrade our credit card terminals and POS systems so we can better serve our customers. ECOM brings a high level of accountability and consistency — they're always thorough on what is in progress and when we can expect things to be completed."
"ECOM is truly a trusted partner for our business. They helped set up our entire POS and Smart Order system so we can better manage and serve our customers. Their customer service and technical support has always been friendly, prompt and most importantly, knowledgeable on every issue. They always seem to have an answer at the ready. ECOM is a valuable partner and I would recommend working with them any day!"
"Working with ECOM for our IT infrastructure has been exceptional. Their emphasis on trust and reliability shows in everything they do — from CCTV installation to ongoing support. Whenever I had an issue, whether it was a technical problem or needing help adjusting our POS system, the team checked in every step of the way. Their support and dedication to quality has been crucial to our business growth."
We provide services across New York City (Manhattan, Brooklyn, Queens, Bronx) and New Jersey. We also support remote clients nationwide.
Yes! We provide round-the-clock technical support for all our clients. Emergency support is available via phone and remote access.
We work with leading brands including Clover, PAX, DejaVoo, and custom Android-based POS terminals. We help you choose the best fit for your business.
The Cash Discount program passes credit card processing fees to customers who pay by card, while offering a discount to cash-paying customers. This can save your business thousands per year.
Absolutely! Our Smart Order system provides QR code ordering, digital menus, and integrates directly with your POS system for seamless operations.
Our Shop ERP includes real-time sales dashboard, inventory management, employee scheduling, payroll tracking, and comprehensive business reports — all accessible from any device.
Yes, we offer complete CCTV and surveillance solutions including HD cameras, DVR/NVR systems, remote monitoring setup, and cloud backup options.
Never. Our commitment to transparency means we'll never add hidden fees to your account. We provide clear, upfront pricing so you can focus on running your business without worrying about surprise charges.
Our merchants can expect to receive funding within 24-48 hours, or 2 business days. If funding falls on a weekend or holiday, you'll receive it on the next available business day. Fast, reliable, and easy to track.
Yes! We fully support all online payment options including payment gateways, virtual terminals, and e-commerce integrations. We can build checkout pages and handle Payment API integrations so you can seamlessly manage your business online.
Providing premium IT services across the tri-state area.
From your first call to full installation, our team guides you every step of the way.
Contact us and a service representative will discuss your business needs, budget, and goals to find the perfect solution.
We'll prepare a tailored proposal with competitive pricing, recommended hardware/software, and a clear implementation timeline.
Our licensed technicians handle the complete installation — POS, terminals, network, CCTV — with minimal disruption to your business.
Enjoy 24/7 technical support, regular maintenance, and system updates. We're always just a phone call away.
Ready to upgrade your business technology? Contact us for a free consultation.